One host on Airbnb, the home rental platform, has been criticized for leaving guests with an extensive list of chores to do, including loading the washing machine, after charging a separate, rather high, cleaning fee. Brandon, a 32-year-old graduate student residing in Houston, Texas, who preferred to give only his first name, told Newsweek that he, his wife, two children, and some friends had booked a two-night stay at a hotel in San Antonio, Texas, for October 13-15.

She moves into the garage with her 3-year-old daughter to earn money at home: she rents out her bedroom, bathroom and living room to tourists

Booking

The reservation, made in late September, included a $165 cleaning fee, according to a screenshot of the accommodation’s reservation receipt. Brandon said they rented the house on Airbnb because the total cost of the three-bedroom home was “cheaper than three hotel rooms.” But the discovery of the list was disturbing. The user said he was “particularly annoyed by the cost of cleaning and finding a series of household chores.” The post, titled “Airbnb is getting out of control,” showed an image of a bulleted list of “instructions.”

the post

An Airbnb spokesperson told Newsweek: “We want guests to have the best experience possible, which is why we ask hosts to make sure checkout instructions are visible before booking. We regularly share guidance with hosts on this topic and stress that particularly low ratings can lead to “Removal.”

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